These tips are designed as guidance but are not limited to and should not replace professional judgement.
When you should contact your Neighbourhood Lead to nominate an individual:
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You have exhausted all your options and need help with an issue/problem
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You require skills and knowledge outside of your expertise
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You have tried to access services and there are still unmet needs
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The individual is complex in terms of their circumstances: physical/mental health, social, financial
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The individual may be at risk of DTOC/readmission/admission
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The individual has a complex family dynamic
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You are concerned for their health and wellbeing
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The individual is a frequent user of services
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The individual has had significant deterioration in their health and wellbeing
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There is an opportunity to prevent decline of an individual’s health and wellbeing